C-SURANCE.CA ADMINISTRATION

INTRODUCTION

Congratulations - You made a great decision. Your enrolment to the C-surance.ca Administration service will simplify your processes, increase your efficiency, enable you to polish your image in addition to extending your offer of service to your customers all while reducing your costs of operations.

The C-surance.ca administration service uses the C-surance.ca functionalities services specifically aiming sales management. The C-surance.ca administration service ensures access to highly simplified tools that are standardized and automated to ease and optimize the activities associated with information input needed for underwriting and sales. C-surance.ca administration insures electronic exchanges to all the carriers and detailed analysis of the received offers.

Thanks to C-surance.ca services, each step of the professional group benefits insurance management process is simplified furthermore all this information can be shared electronically with the various participants. The C-surance.ca services insure access to each group benefit activities from RFP creation to fully integrated claim adjudication.

The C of C-surance.ca stands for Client Centric. All the activities are thus optimized to offer the C-surance.ca customer, an optimal experience which will enable him to offer its customers, partners or suppliers a controlled access to his information. The CUSTOMER is thus the Master and the Absolute Owner of the information and thus, controls the accesses just as the authorized roles.

MDI objective is to supply you with complete and performing tools while reducing the administrative load normally required ensuring professional management of all information.

Your first impression may be anxiety when facing what seems to be a mountain of information and details to manage. This first impression will rapidly give way to a high level of ease and satisfaction. The MDI team has set up everything to keep human intervention to a minimum therefore limiting oversights and simplifying procedures.

We wrote this easy-to-follow manual to help you get a global view of the software, to better understand all the power of the C-surance.ca software and to fully appreciate its simplicity. Although it is a basic summary, this approach should enable you to grasp the C-surance.ca administration management principles and appreciate the logical interrelations of the various information components leading to total management.

The training of the additional functionalities should be natural since it will be only one simple extension of the principles exposed in this guide. A detailed documentation is available on line.

We assume you already have a working knowledge of Windows. Since C-surance.ca administration takes advantage of all Windows functions, including management to open or simultaneously process various pieces of information, this basic expertise is fundamental to appreciate our technology. To optimize and to simplify your browsing, we have integrally respected Windows universal standards.

The C-surance.ca administration service provides each participant access to all the needed administration tools:

Ø       • sponsor

Ø       • employees

Ø       • actuary/professional advisor;

Ø       • Carrier

Customer can enroll into additional services that will address specific needs. A MDI adviser will gladly analyze your current operations to propose additional services. The C-surance.ca administration service is a foundation on which rests powerful technologies and services which extends beyond management. By acquiring the additional C-surance.ca modules according to your company and your customer needs, you will be able to access any or all the administrative and/or adjudications tools. Your data can further be exploited with few additional efforts. Each option will capitalize on your current data to insure process, consultation or the generation of the reports presenting your relevant information.

C-surance.ca is a complete service which makes it possible to ensure management at all levels:

Ø       • Carrier;

Ø       • Advisor/actuary;

Ø       • Sponsor;

Ø       • Health Professional and service providers;

Ø       • Payroll System or RH;

Ø       • Etc.

For each level, MDI has a range of solutions that respect the various (economic and business) needs of each stakeholder. In its most simplified form, C-surance.ca manages independent calculations (hypothetical or real) for each employee by optimizing employer contributions and therefore to taking advantage of all fiscal situations. In its optimum mode, C-surance.ca becomes the central core to manage all staff movements, requests for projects or even self administration. See Table #1.

If your needs are at Enterprise, Group benefits advisor or Insurer level, C-surance.ca will become a significant asset for you.

To help you appreciate this guide, we structured information in sections and chapters.

Here thus the various sections as well as the types of information which you will be able to find: